SNCF project

Product Owner mission

Product Owner mission on the SNCF Single Customer Reference and Passenger Data Manager

Collection of business requirements (MOA), organization and animation of meetings
Project presentations and animation of demonstrations to business teams (MOA)
Creation of project framing documents and drafting of expressions of business functional needs
Creation of user stories, management of anomalies under JIRA and provision of tickets to developers
Setting ticket priority and backlog management
Verification of figures from a service center
Monitoring the progress of developments, tests, alerts and prioritization of US and incidents
Analysis of passenger data and anticipation of anomalies and alerts
Traveler data recovery and correction strategy
Global vision of the ins and outs of data flows between services
Functional incident support
Participation and contribution to the PI
Planning of the SNCF IT Service Department
Reorganization of US and JIRA Boards so that they can integrate into the company’s SAFe approach
Sharing best practices with partner teams
Business process analysis and modeling
Quality control